Customer information
Returns & Cancellations
Please review these guidelines before arranging a future order.
Current status
Online checkout is not yet available on this website. Orders, cancellations and refund terms must be provided and agreed in writing before an order is accepted.
Perishable products
Fresh flowers are perishable, and the rights and remedies that apply depend on your location and applicable consumer law. We will not exclude any statutory rights.
Issues with an order
If you have a concern about an agreed order, contact us promptly with the order details so it can be reviewed under the applicable terms.